10. Singapore University of Social Sciences (SUSS), Customer Relationship Management
Course Overview
This course aims to teach students regarding key concepts on long-term customer relations. This includes strategies and analytical techniques on organising for and managing customers.
Topics:
- Evolution of Relationships with Customers
- The Thought behind Customer Relationships
- Basic Building Blocks of IDIC and Trust
- Identifying Customers
- Differentiating Customers: Some Customers are Worth More Than Others
- Differentiating Customers by Their Needs
- Interacting with Customers: Customers Collaboration Strategy
- Using Mass Customisation to Build Learning Relationships
- Customer Insight, Dialogue and Social Media
- Privacy and Customer Feedback
- Optimising Around the Customer
- Using Customer Analytics to Build Success of the Customer Strategy Enterprise
- GCE ‘A’ Level with two passes (prior to 2006) or two H2 passes (from 2006); or local Polytechnic Diploma; or International Baccalaureate (IB) Diploma; or NUS High School Diploma. Applicants with a Diploma from ITE, or other Diploma qualifications plus an acceptable SAT or ACT (with Writing) score1 may be considered for admission subject to assessment;
- 2 years of full-time work experience, or currently employed on a full-time basis
- At least 21 years old.
Duration: 6 months
Fees: S$1,378
9. Singapore University of Social Sciences (SUSS), Starting and Managing a Business
Course Overview
This course aims to teach students the required fundamental knowledge and strategic skills needed to become innovative entrepreneurs thriving in global business. Not only that, students will also learn through efficient methods how to overcome challenges entrepreneurs in a globalized society undergo.
Topics:
- Introduction to Entrepreneurship
- Entrepreneurial Opportunities
- Assessment
- Entrepreneurial Finance
- Ethics & Social Entrepreneurship
- Intrapreneurship (Corporate Entrepreneurship)
- Entrepreneurial Marketing
- Strategic Planning for Entrepreneurial Ventures
- Legal Issues
- Going Global
- Family Business in the Asia-Pacific
- Succession
- Exit Strategy
- Sources of Capital for Entrepreneurial Ventures
- Developing an Effective Business Plan
- GCE ‘A’ Level with two passes (prior to 2006) or two H2 passes (from 2006); or local Polytechnic Diploma; or International Baccalaureate (IB) Diploma; or NUS High School Diploma. Applicants with a Diploma from ITE, or other Diploma qualifications plus an acceptable SAT or ACT (with Writing) score1 may be considered for admission subject to assessment;
- 2 years of full-time work experience, or currently employed on a full-time basis
- At least 21 years old.
Duration: 6 Months
Fees: S$1,378
8. Singapore University of Social Sciences (SUSS), Writing for Online News
Course Overview
This course aims to teach students the key concepts and processes necessary to write competent online news content. The course includes topics on foundational newswriting principles and practices.
Topics:
- The characteristics of news stories.
- Current trends in the news industry.
- Basic news writing and editing concepts.
- Types of news beats.
- Strategies for effective newsgathering.
- The nature of online news.
- Strategies for writing and editing online content.
- Strategies for selecting appropriate multimedia and links for the online text.
- Interacting with the audience on online news platforms.
- Using social media for online news.
- Writing for news-based blogs, podcasts and videos online.
- Media law and ethics for online news.
- GCE ‘A’ Level with two passes (prior to 2006) or two H2 passes (from 2006); or local Polytechnic Diploma; or International Baccalaureate (IB) Diploma; or NUS High School Diploma. Applicants with a Diploma from ITE, or other Diploma qualifications plus an acceptable SAT or ACT (with Writing) score1 may be considered for admission subject to assessment;
- 2 years of full-time work experience, or currently employed on a full-time basis
- At least 21 years old.
Duration: 6 Months
Fees: S$1,378
7. Nanyang Technological University, Business Finance
Course Overview
This course seeks to introduce students to the key fundamentals of business finance. This includes topics on identifying, calculating, and assessing investments, risks and results. Not only that, students will also be taught with annuities, perpetuities and investments with uneven cash flow. Lastly, the course will conduct activities such as calculating interest rates, maturity dates, payments and amortized loans.
Requirements
Click here for complete admission requirements to NTU.
Duration: 3 Months
Fees: S$385
6. Nanyang Technological University, Life Science
Course Overview
This course is designed for students who seek to pursue further engineering or science education. The course includes topics on DNA structure and functions, how DNA replicates, and how genes are controlled. Also, discourse on what is cancer is included, genetic engineering and viral and bacterial infections and immunity.
Requirements
Click here for complete admission requirements to NTU.
Duration: 3 Months
Fees: S$385
5. Nanyang Technological University, Introduction to Economics
Course Overview
This course is designed for students who need an overview on economics. The course includes topics on efficiency, demand and supply, production and cost, national income and inflation. It also has lessons on government policies related to economy.
Requirements
Click here for complete admission requirements to NTU.
Duration: 3 Months
Fees: S$220
4. Temasek Polytechnic, Business Logistics Management
Course Overview
This course is a basic level learning for business logistics. The course includes topics on inventory systems and models, manufactures, and supply chain redesign.
Requirements
- An online quiz with 10 multiple-choice questions, the passing mark for this is 70%.
- At least GCE ‘A’ level certificate and two years working experience in the field related to the course.
- Those who do not meet the minimum educational requirements however with relevant working experience may be considered upon assessment.
Duration: 1 Month
Fees: S$160.50
3. Temasek Polytechnic, Supply Chain Management
Course Overview
This course is a basic level learning for supply chain management. The course includes key issues and strategies, product characteristics topics, 80-20 curve for product distribution and inventory. Important topics involving supply chain such as material handling, warehouse layout and design, warehouse-related operations, and distribution strategies. Aside from these topics there’s more on customer service-related topics also.
Requirements
- An online quiz with 10 multiple-choice questions, the passing mark for this is 70%.
- At least GCE ‘A’ level certificate and two years working experience in the field related to the course.
- Those who do not meet the minimum educational requirements however with relevant working experience may be considered upon assessment.
Duration: 1 Month
Fees: S$160.50
2. Temasek Polytechnic, Customer Service and Quality
Course Overview
This course is a basic level learning for quality customer service. The course includes topics on different types of services, different quality services and standards. It also incorporates quality management, six sigma, how to achieve a balanced scorecard on methodology. Not only that! The course also includes quality costs and measurements, customer relationship management and data security.
Requirements
- An online quiz with 10 multiple-choice questions, the passing mark for this is 70%.
- At least GCE ‘A’ level certificate and two years working experience in the field related to the course.
- Those who do not meet the minimum educational requirements however with relevant working experience may be considered upon assessment.
Duration: 1 Month
Fees: S$160.50
1. Temasek Polytechnic, Managing Resources
Course Overview
This course is a basic level learning for management. The course includes topics on management and management functions, planning, strategic management, organisational structure and processes, marketing, information system, business ethics, legal framework and processes and the principles of business law.
Requirements
- An online quiz with 10 multiple-choice questions, the passing mark for this is 70%.
- At least GCE ‘A’ level certificate and two years working experience in the field related to the course.
- Those who do not meet the minimum educational requirements however with relevant working experience may be considered upon assessment.
Duration: 1 Month
Fees: S$160.50
There you go! I hope you find a course of your liking from this list we provided you!
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