We answer some of the more frequently asked questions here. From ordering to refunding and everything in between, we’ve got you covered.
Is the service legal?
Our service is 100% legal if used in the intended way; as a learning aid and model answer to help you with your essay writing and learning. Using our service for any other purposes might infringe laws and regulations stipulated by local laws and jurisdiction. You can learn more on our Fair Use policy page.
How does the service work?
To learn about how our service works and the process from ordering to receiving your essay, visit our “How It Works” page.
Is my privacy protected?
In accordance to the Personal Data Protection Act (2012), we will not disclose any information to anyone else outside of your transaction for any reason without your expressed verbal and written consent. We will also not collect unnecessary identifying information, so your identity will be safe with us.
What disciplines do you not accept?
Unfortunately, we do not work on technical disciplines such as IT and Engineering at this time. The reason is simple: we do not take on essays if we are not 100% confident in producing quality work. However, you can always contact us with details on your discipline and topic and we will see if we can help.
Do you offer discounts?
We provide discount for bulk orders (2 or more of the same assignment).
2 pieces: $40 discount
3 pieces: $60 discount
4 pieces: $100 discount
For more information, please head to our order page.
Do you provide refunds?
We offer a 100% refund if we fail to meet the deadline or if you decide to withdraw the order before we start working on it. You will also get a 200% refund should our work be of failing grade quality.
In all other situations, refunds are on a case-by-case basis.
Do you do revisions if I am not satisfied?
All orders come with a 5-day unlimited revision period after we have pass you the completed draft. The criteria stated here must be fulfilled before we offer you unlimited revisions.
Why are you so expensive?
If you compare us with reputable services, we are actually considered pretty cheap. You can read more about it here!
Ordering and Payment
Can I pay by cash or cheque?
Cash payment can only be made via our office location at S486140. Otherwise, we accept payment by credit/debit cards through our order form
When do I pay you?
We accept payments upfront only. Payment via instalments may be possible on a case-by-case basis depending on the assignment ordered.
How do I use a discount code?
You can enter your discount code just below the order summary while ordering.
Is it okay if I provide only the bare minimum information for the essay?
You can provide as much or as little information as you like. However, we do encourage you to provide us with as much information as possible, so that our writers can do their best work. Do note that the 200% Money Back Guarantee does not apply if any failing grade (or equivalent) is obtained for the work due to lack of information.
What about delivery timing?
You can choose when you would like your model essay delivered at the ordering page. If a date is blacked out, it usually means that an essay cannot be delivered on that date. Please note that we have up to 11:00 pm on the delivery date itself to deliver the essay to you.
If you need delivery before 11pm, please select the previous day.
Do you guarantee delivery times?
We stick by the deadline you stated, or your money back. As mentioned earlier, we have until 11pm on the deadline day to deliver the essay to you.
How do I download the finished essay?
We will email it to you.