FAQ

FAQ

We answer some of the more frequently asked questions here. From ordering to refunding and everything in between, we’ve got you covered.

General Information

Is the service legal?

Our service is 100% legal if used in the intended way; as a learning aid to help you with your essay writing. You can learn more on our Fair Use policy page.

How does the service work?

To learn about how our service works and the process from ordering to receiving your essay, visit our “How It Works” page.

Is my privacy protected?

We will not disclose any information to anyone. Your identity will be safe with us.

What discipline do you not accept?

Unfortunately, we do not work on other disciplines such as IT and Engineering at this time. The reason is simple: we do not take on essays if we are not 100% confident in producing quality work. However, you can always contact us with details on your discipline and topic and we will see if we can help.

Do you offer discounts?

We provide discount for bulk orders (2 or more of the same assignment).

2 pieces: $40 discount
3 pieces: $60 discount
4 pieces: $100 discount

Do you provide refund?

We offer a 100% refund if we fail to meet the deadline or if you have decided to withdraw the order before we start working on it. You will also get a 200% refund should our work be of failing grade quality.

Do you do revisions if I am not satisfied?

All orders come with a 5-day unlimited revision period after we have pass you the completed draft. The criteria stated here must be fulfilled before we offer you unlimited revisions.

Ordering and Payment

Can I pay by cash or cheque?

Cash payment can only be made via our office location at S486140. Otherwise, we accept payment by credit/debit cards through our order form

When do I pay you?

We accept payments upfront only.

How do I use a discount code?

You can enter your discount code just below the order summary while ordering.

Is it okay if I provide only the bare minimum information for the essay?

You can provide as much or as little information as you like. However, we do encourage you to provide us with as much information as possible, so that our writers can do their best work.

Delivery

What about delivery timing?

You can choose when you would like your model essay delivered at the ordering page. If a date is blacked out, it usually means that an essay cannot be delivered on that date. Please note that we have up to 11:00 pm on the delivery date itself to deliver the essay to you.

Do you guarantee delivery times?

We stick by the deadline you stated, or your money back. As mentioned earlier, we have until 11pm on the deadline day to deliver the essay to you.

How do I download the finished essay?

We will email it to you.