Leading and Managing in Global Environment: The aim of the assignment is to consider the different ways in which the work motivation of people doing a specific job can be improved to lead to increased job satisfaction and work performance.

Step 1: Describe the Job and Context (5%)

Since this part is only worth 5%, keep it brief but clear. Choose a job with room for improvement—ideally one where motivation, performance, or well-being could be enhanced. Whether it’s a role you’ve personally held, managed, or observed, provide the essential details:

• Job title and a few lines about the key responsibilities.
• Work context: Is this a customer service job? A project management role? Briefly mention the environment, such as whether it’s a high-pressure job or a team-based role.

For example, if you choose a call center job, describe the tasks like handling customer inquiries and the pressures associated with meeting daily performance metrics.

Step 2: Identify Workplace Issues

Next, move into the core issue you want to address. You might mention low morale, high turnover, or poor performance as areas that could improve through better motivation strategies. Be clear about why these issues matter—do they impact productivity? Are they causing burnout or dissatisfaction among employees?

• Be specific: For instance, if the issue is high turnover, explain how it’s affecting team dynamics and company performance. If it’s low performance on key tasks (like hitting sales targets), mention how this impacts overall business outcomes.

Step 3: Link to Motivation

Here’s where you can really make your mark—link the issues to motivation theories. Use concepts like Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, or Self-Determination Theory to explain why the current setup might not be motivating employees effectively.

• For example, if employees are leaving because of a lack of growth opportunities, you could tie that to Maslow’s need for self-actualization or Herzberg’s concept of growth as a motivator.

Step 4: Offer Improvements

This is where the bulk of your marks will come from, so think about practical changes you could implement to improve motivation. This could involve:

• Performance incentives: For example, introducing bonuses for meeting targets could improve motivation in a sales or customer service job.
• Improving job satisfaction: If the issue is burnout or low morale, think about how job enrichment or work-life balance initiatives could help.
• Training and development: Offering career advancement opportunities could reduce turnover by giving employees a reason to stay.

Make sure your recommendations are specific, realistic, and tied to motivation theories. Back them up with evidence or examples from similar situations (real-world cases or studies from the course).

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