HRM375: Interviewing Techniques

Module / Subject / School:

NURS5041: Leadership for the Clinical Context

Curtin University

Requirements:

Question 1 (300 words)

Critique this statement “An effective interviewing process starts prior to the actual interview and concludes after the interview.” (15 marks)

Question 2 (400 words)

You are interviewing a candidate for the position of insurance customer service agent whose role is to:

• Provide a warm and friendly service to customers at the counter

• Take incoming query calls about products of the company

Distinguish and apply the type of interviewing method(s) most appropriate for interviewing the candidates. Explain and justify your selection of the interviewing method(s). (35 marks)

Question 3 (800 words)

Taking a holistic view of interviewing approach is essential to ensure the success of the interviewing process, as illustrated in the figure below:

Based on the above illustrated figure, discuss and appraise why each component is crucial to the interviewing process. (50 marks)

What we score:

73%

Our Writer’s Comment

This assignment is designed to assess students’ understanding of business practices.

To secure an A+ grade, adhere to these guidelines and make sure your work aligns with the grading criteria:

Question 1: Critique the Statement (300 words, 15 marks)

This question is all about critical thinking. When critiquing the statement, “An effective interviewing process starts prior to the actual interview and concludes after the interview,” you want to approach it from multiple angles. Here’s a step-by-step way to structure your response:

Introduction: Briefly restate the statement and outline your understanding of it.
Agree or Disagree (or both): Decide if you agree, disagree, or partly agree with the statement. This is your thesis. For example, you might say, “While the statement holds merit in emphasizing the pre- and post-interview stages, the effectiveness of the interview also heavily depends on the interaction during the interview itself.”
Support with Evidence: Use theories or models from your course materials to back up your critique. Mention how pre-interview preparations (like understanding the job role, preparing questions) and post-interview actions (like follow-ups, evaluations) are crucial, but don’t forget to highlight the significance of the interview itself.
Conclusion: Wrap it up by summarizing your key points and reaffirming your stance.

Question 2: Interviewing Methods (400 words, 35 marks)

Here’s where you need to demonstrate your understanding of different interviewing techniques and justify why some are better suited for specific situations. Here’s how to break it down:

Introduction: Briefly describe the job role (insurance customer service agent) and its key requirements.
Identify Interviewing Methods: Discuss at least two interviewing methods that are suitable, such as Behavioral Interviews (to assess how they’ve handled situations in the past) and Structured Interviews (to ensure consistency and fairness across candidates).
Justify Your Choices: Explain why these methods are appropriate. For example, behavioral interviews can reveal how a candidate might handle difficult customers, while structured interviews help maintain a standardized approach to assessing each candidate.
Link Back to the Role: Keep tying your discussion back to the specific role, showing that you understand what’s needed for someone to succeed as a customer service agent.

Question 3: Holistic Interviewing Approach (800 words, 50 marks)

This question is the most detailed and carries the most marks, so it’s essential to cover all bases here:

Introduction: Start by explaining what a holistic approach to interviewing means and why it’s important.
Break Down Each Component: The figure likely outlines various stages or elements of the interview process. Discuss each one thoroughly. For instance, you might cover preparation (understanding the job requirements), execution (how the interview is conducted), and post-interview reflection (evaluating and comparing candidates).
Why Each Component Matters: For each component, explain its significance in the overall process. For example, preparation ensures that the interviewer knows exactly what to look for, while the execution ensures that the right questions are asked, and the post-interview reflection helps in making a balanced decision.
Real-Life Application: Whenever possible, relate these components to real-life examples or scenarios, possibly drawing on your own experiences or case studies discussed in class.
Conclusion: End with a strong summary that ties everything together, reinforcing why a holistic approach leads to more effective hiring decisions.

General Tips for Improvement

Depth of Analysis: For each question, make sure you’re not just describing but also analyzing. Ask yourself “why” at every step and delve into the reasoning behind your points.
Use of Evidence: Support your arguments with references to literature, theories, or case studies. This shows that your ideas are well-grounded.
Clarity and Structure: Make sure your writing is clear and well-structured. Each paragraph should have a clear main point that ties back to the question.
Critical Reflection: Don’t be afraid to critique existing methods or ideas. Showing that you can think critically about the material can set your work apart.

By focusing on these aspects, you’ll be well on your way to scoring even higher on your next assignment.

Keep up the good work, and don’t hesitate to reach out if you need more help!

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