HRM08701: In your report, you should refer to Deliveroo’s HR practices and additional contextual factors such as the labour market characteristics facing Deliveroo in Singapore

Module / Subject / School:

HRM08701

Requirements: 

Analyse and critique Deliveroo’s approach to HR using 2 of the following HR topics/models/debates;

• Universalist versus Contingency (p.50-54*)
• Business Strategy fit with HR (p.46-49*)
• Atkinson’s flexible firm model (p.98-100*)
• The psychological contract (p.164-166*)
• Reward strategies (p.416-421*)

What we score:

76%

Our Writer’s Comment 

This assignment is designed to assess students’ understanding of business practices.

To secure an A+ grade, adhere to these guidelines and make sure your work aligns with the grading criteria:

1. Pick Two Relevant HR Topics

First, choose two HR topics or models from the list that you’re most comfortable with or that best align with Deliveroo’s HR practices. For example, you might pick “Universalist versus Contingency” and “The Psychological Contract.” Make sure your choices allow you to thoroughly analyze and critique Deliveroo’s HR strategy. Picking models that relate well to the nature of Deliveroo’s gig economy workforce or flexible business model can help you stand out.

2. Understand Deliveroo’s HR Approach

Before diving into your analysis, research Deliveroo’s HR practices. What are their key HR strategies? Are they focused on flexibility, cost-efficiency, or employee engagement? Look into any challenges they’ve faced, such as issues around worker rights, the gig economy, or reward structures for their contractors. This will give you a solid foundation to compare and contrast the theories you’ve chosen with real-world practices.

3. Apply the HR Models/Theories to Deliveroo

For each topic you’ve selected, analyze how Deliveroo’s HR approach aligns (or doesn’t) with the model. For instance:

• If you’re using Universalist versus Contingency, ask yourself if Deliveroo adopts a “one-size-fits-all” HR strategy or if their approach is more tailored based on situational factors (like the gig economy or flexible workforce demands).
• If you’ve chosen the Psychological Contract, critique how Deliveroo manages the unspoken expectations between workers and management. Does the company deliver on what its workers expect in terms of flexibility, autonomy, or rewards?

4. Critique and Offer Insights

Don’t just describe Deliveroo’s HR practices—critique them. Where do their HR strategies fall short? How could they improve? For instance, could they offer better rewards or manage psychological contracts more effectively? Your ability to critique will show depth of understanding and score you higher marks.

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