COU108 Assignment: Counselling Processes and Practice (ECA)

Module / Subject / School:

End-of-Course Assessment

COU108: Counselling Processes and Practice

Singapore University of Social Sciences

What we score:

79%

Requirements: 

This End-of-Course Assessment (ECA) requires you to answer five questions based on a case study about Elisa, an Air Force Engineer.

Question 1

Demonstrate and evaluate at least SIX (6) counselling techniques that you would use at Stage 2 of Egan’s Skilled Helper in your engagement with Elisa.

Question 2

Examine and describe TEN (10) contributing factors that the therapist uses to help the clients tap into their resilience and bounce back.

Question 3

Explain what is self-efficacy. Select and discuss SIX (6) techniques that the therapist can use to affirm and help Elisa develop her self-efficacy during this trying period.

Question 4

Describe the FOUR (4) criteria for choosing goal-accomplishing strategies at Stage 2 of Egan’s Skilled Helper Model. Apply them to formulate SIX (6) questions that the therapist can guide the clients to ask themselves to evaluate their level of commitment to reach the desired outcome.

Question 5

Explain the focus of Stage 3 of Egan’s Skilled Helper Model and outline the SIX (6) plans needed at Stage 3C to drive clients into taking action.

Our Writer’s Comment 

This ECA assesses whether students can apply counselling theory in a realistic, professional, and ethically grounded way, rather than merely explain counselling models. High-scoring submissions demonstrate consistency across all five questions, showing that counselling skills, theory, self-reflection, and ethics form one integrated professional practice, not separate tasks.

For Question 1, stronger submissions present a counselling transcript that feels authentic while clearly demonstrating Stage 2 micro-skills from Egan’s Skilled Helper Model. A common weakness is producing a scripted or mechanical dialogue. Higher-quality work shows purposeful use of skills, with each counsellor response aligned to helping the client explore strengths, options, and goals.

In Questions 2 and 3, weaker answers often list resilience factors or self-efficacy techniques without application. Stronger responses integrate theory directly with the client’s background, clearly explaining how specific experiences, strengths, and supports contribute to resilience and how counselling techniques actively enhance self-efficacy.

Questions 4 and 5 assess professional maturity. High-scoring answers demonstrate reflective depth and ethical judgement, showing awareness of how personal responses, boundaries, and ethical responsibilities shape safe and effective counselling practice. 

General Tips to Improve Your Score

• Maintain one coherent counselling narrative
  All five questions should feel connected to the same counselling approach and client understanding.

• Apply theory, don’t recite it
  Show how counselling models and concepts actively inform practice decisions.

• Write a realistic counselling transcript
  Counsellor language should sound natural while demonstrating intentional skill use.

• Ground resilience and self-efficacy in the client’s story
  Avoid generic lists; explain how these factors operate in this case.

• Demonstrate reflective depth
  Analyse why your reactions matter for professional practice, not just what they are.

• Use ethics as guidance for action
  Explain how ethical principles shape decision-making, boundaries, and future practice.

• Adopt a professional counselling voice throughout
  Write as a counsellor-in-training accountable to professional standards.

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