Assessment: Problem-solving case study

Requirements: 

This assignment asks you to:

• Study a case inspired by real-life events;
• Generate a solution to the case by critiquing an output generated by ChatGPT and assessing the credibility of the information contained in that output (your critique will be 1,000 words, +/- 10%);

What we score:

76%

Our Writer’s Comment 

This assignment is designed to assess students’ understanding of business practices.

To secure an A+ grade, adhere to these guidelines and make sure your work aligns with the grading criteria:

Step 1: Understand the Case and ChatGPT’s Output

1. Start by studying the case:
The first step is to thoroughly understand the case that’s inspired by real-life events. Take note of the key issues or problems presented. This context is important because your critique will need to directly address how well ChatGPT’s output responds to the specific case.

Tip: If the case involves a business decision, ethical dilemma, or any specific issue, make sure you’re clear about the context and nuances. It’s essential to know exactly what you’re evaluating when you critique ChatGPT’s response.

Step 2: Critique the Output

1. Begin your critique with a summary:
Before diving into the critique, it’s helpful to briefly summarize ChatGPT’s output. This doesn’t need to be long—just enough to give the reader an idea of what the AI has generated. Keep this part concise (around 100-150 words).

2. Analyze the credibility of the information:
Now, this is the core of your assignment. You’ll need to assess how credible and reliable the information in ChatGPT’s output is. Here are some questions to consider when evaluating the output:

• Is the information accurate?: Compare ChatGPT’s facts or arguments with real-world data or credible sources. For example, if the AI presents statistics or claims, check if they are verifiable and backed by trustworthy references.
• Is the reasoning sound?: Evaluate the logic ChatGPT uses. Does it follow a clear, reasonable line of thought? If there are any gaps or flaws in the logic, point them out. For instance, does the AI jump to conclusions without sufficient evidence?
• Does it acknowledge limitations?: Sometimes AI-generated responses can seem too confident or certain. Good solutions usually acknowledge complexities and limitations. Does ChatGPT recognize areas where there might be uncertainty or further research needed?

3. Look for bias or assumptions:
AI tools, including ChatGPT, can sometimes make assumptions or show bias. Is the output overly simplistic, or does it ignore key factors related to the case? For example, if the case involves a moral issue, does ChatGPT offer a balanced view, or does it lean too heavily in one direction without considering other perspectives?

Step 3: Propose a Solution

1. Offer your own solution:
After critiquing ChatGPT’s output, you need to provide your own solution to the case. This is your chance to correctany mistakes or gaps in the AI’s response. Your solution should:

• Be based on credible information (cite sources where necessary),
• Address the key issues from the case clearly,
• Show a deep understanding of the topic, and
• Be logical and well-reasoned.

Tip: Your solution doesn’t have to be completely different from ChatGPT’s. You can acknowledge if certain parts of the AI’s output were strong, but suggest improvements where necessary.

Step 4: Structure and Clarity

1. Organize your critique clearly:
Start with a brief introduction where you outline the case and what you’ll be doing in the critique (around 100 words). Then, move into your summary of ChatGPT’s output. Follow this with a detailed critique where you evaluate the credibility of the information. End with your proposed solution.

Tip: Use headings to break up your critique into sections. For example, you could have a section on Credibility of Information and another on Bias and Assumptions. This will make your critique easier to follow.

2. Stay balanced and objective:
It’s important to stay objective in your critique. Even if you find faults in ChatGPT’s output, try to maintain a professional tone. Acknowledge if there are strengths as well as weaknesses in the AI-generated response.

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