PSY367: (Work Stress) Apply principles from the psychology of work stress and conduct an online quantitative survey (n = 10) to appraise the role of social support as a key driver of workers’ job satisfaction

Module / Subject / School:

PSY367: Work Stress

Singapore University of Social Sciences

Requirements: 

Apply principles from the psychology of work stress and conduct an online quantitative survey (n= 10) to appraise the role of social support as a key driver of workers’ job satisfaction, mental well-being, and productivity (i.e., can and how does social support impact mental well-being and work performance).

Analyse the findings and formulate THREE (3) recommendations to demonstrate how organisations in Singapore can create a socially supportive working environment to bolster employees’ mental well-being, job satisfaction and job performance.

What we score:

71%

Our Writer’s Comment 

This assignment is designed to assess students’ understanding of business practices.

To secure an A+ grade, adhere to these guidelines and make sure your work aligns with the grading criteria:

Step 1: Designing and Conducting Your Survey

1. Create a strong survey:
The survey should focus on how social support impacts job satisfaction, mental well-being, and productivity. When designing the survey, include questions that ask about:

• The level of social support they receive at work (e.g., from colleagues or supervisors).
• Their mental well-being (using a scale to measure stress or emotional exhaustion).
• Their job satisfaction (questions on overall happiness and engagement at work).
• Their productivity (self-reported performance metrics or how they feel their performance is affected by social support).

Make sure to keep the survey questions simple, clear, and relevant to your hypothesis. Since you have a small sample size (n=10), your survey should be focused to get specific insights from the participants.

2. Collect data:
Once you have the data, use descriptive statistics (like averages or percentages) to summarize the findings. For example, how many respondents reported high levels of social support, and how did that correlate with their mental well-being and job satisfaction?

Step 2: Analyzing the Findings

1. Look for patterns:
Your goal is to analyze whether social support has a positive effect on mental well-being, job satisfaction, and productivity. For example, if workers with more social support reported higher job satisfaction or lower stress levels, this supports your hypothesis.

• Did the respondents who reported high social support also report feeling less stressed or more satisfied with their jobs?
• Were those who had strong workplace relationships more productive?

Be sure to mention if any findings contradicted your expectations—that’s okay! Your analysis should be thorough, focusing on both the positive and negative trends in the data.

Step 3: Formulating Recommendations

Once you have analyzed your survey data, you’ll need to come up with three recommendations that organizations in Singapore can adopt to create a socially supportive work environment. Your recommendations should be practical, evidence-based, and closely tied to the survey results and psychological theories of work stress.

1. Recommendation 1: Encourage a culture of open communication and peer support
Based on your survey findings, if you noticed that respondents who received regular social support from colleagues were happier or less stressed, you can suggest that companies foster open communication and peer support programs. For example, organizations can introduce mentorship programs or team-building activities to strengthen workplace relationships.

2. Recommendation 2: Promote work-life balance
If your survey shows that respondents with more social support had better mental well-being, it may be worth recommending that companies promote work-life balance by allowing flexible working hours or encouraging managers to check in on their team’s mental well-being regularly. Social support could also be integrated into well-being initiatives, such as creating support groups for employees to share challenges and advice.

3. Recommendation 3: Provide mental health resources and training for managers
Your survey might reveal that employees with supportive supervisors had higher productivity and job satisfaction. In that case, suggest that companies provide training for managers on how to offer emotional and social support to their teams. Additionally, offering access to mental health resources, such as counseling or stress management workshops, can create a more supportive work environment.

Final Tips:

1. Connect your recommendations to the data:
   When making recommendations, be sure to reference your survey findings. For example, if 80% of respondents with high social support reported greater job satisfaction, mention this to support your suggestion.
2. Ground your recommendations in theory:
   Show that you understand the psychological principles behind work stress and social support. For example, you could mention how social support acts as a buffer against stress in the workplace according to the Job Demands-Resources model.
3. Use clear language and structure:
   Make sure your report is well-organized, with each section clearly labeled (e.g., survey results, analysis, recommendations). Avoid jargon, and make sure your recommendations are actionable for organizations in Singapore.
4. Be concise but thorough:
   You want to strike a balance between being detailed in your analysis and recommendations while staying within the word count. Focus on key findings and practical solutions rather than diving too deeply into theoretical explanations.

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