PSS219: (Public Safety and Security in Singapore) Illustrate at least 3 examples of how stakeholder engagement and communication

Module / Subject / School:

PSS219: Public Safety and Security in Singapore

Singapore University of Social Sciences (SUSS)

Requirements: 

In less than 400 words, illustrate at least 3 examples of how stakeholder engagement and communication could have been improved during the Singapore government’s management of the COVID-19 pandemic.

(20 marks, 400 words)

What we score:

80%

Our Writer’s Comment 

Start by identifying key stakeholders involved during the pandemic—this could include the general public, healthcare workers, businesses, or specific vulnerable groups. Think about the communication strategies that were used and where there might have been gaps or areas for improvement.

For each example, clearly describe the situation and explain how better engagement or communication could have made a difference. For instance, you could discuss how early in the pandemic, clearer and more consistent messaging to the public could have reduced confusion and panic. Consider how frequent updates, transparency, and the use of multiple communication channels could have improved the situation.

Think about different forms of engagement—beyond just broadcasting information. For example, how could the government have better engaged with businesses to ensure a smoother implementation of safety measures? Perhaps more regular dialogues with industry leaders or clearer guidelines could have mitigated economic disruptions.

Use real examples where possible to ground your suggestions in reality. For instance, if there were instances where communication breakdowns led to public confusion or non-compliance, highlight these and suggest how they could have been handled better.

Finally, ensure your suggestions are practical and concise. With only 400 words, focus on the most impactful improvements that could have been made.

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