MANG3010: What are the challenges in the case study of Marsh Inc organisation’s current organisational learning strategy and initiatives?. Knowledge Management assignment

MANG3010: What are the challenges in the case study of Marsh Inc organisation’s current organisational learning strategy and initiatives?. Knowledge Management assignment

Module / Subject / School:

MANG3010 Knowledge Management

University of Southampton


Coursework Brief:

You are required to work on the Marsh Inc case study and complete the tasks that are related to organisational learning. The purpose of this assignment is to provide you with the opportunity to apply the knowledge you have gained in this module to a “real-life” context. As part of this, you should demonstrate evidence of independent research, application of theory, and critical thought. It is expected that you read wider than the core text.

Imagine you are an independent advisor to the Chief Information Officer (CIO) and the Knowledge Management Committee. In order to respond to the emerging challenges for the organisation in the next decade, organisational learning has been considered a crucial strategy as part of the wider knowledge management initiative. You are tasked to review company’s organisational learning strategy and initiatives that have been implemented by the organisation in particular the KM strategy implemented for the European implementation of Global Leadership Programme. You will produce a report to the CIO and KM Committee at the end of this task. Your report should address clearly the following issues:

  1. What are the challenges in the case organisation’s current organisational learning strategy and initiatives?
  2. The COVID pandemic has set a trend of remote working across sectors. This has, potentially, a significant impact on the social aspect of how people work and operate in work place. What challenges, focusing on organisational learning, could result from such dramatic change?
  3. What are the recommendations to ensure the organisational learning strategy can succeed?

In order to successfully address the above issues, it is recommended to

  • Focus on organisational strategy, policy, structure and infrastructure.
  • Provide a formal, critical appraisal of the identified challenges using appropriate theoretical concepts. You may want to consider examples and discussions that cover the areas of digital environment, innovative practices, and practical issues related to organisational learning and KM in organisations.
  • Reflect on the use digital technologies to address organisational learning related challenges.
  • A summary section suggesting a set of recommendations to the CIO and the KM Committee to address the challenges you have identified. Please provide a clear argument of how the CIO would be able to implement the recommendations, citing relevant examples from practice.

Note: you are encouraged to use theories, concepts, and knowledge learned in this module as well as other relevant theoretical concepts.

 Format and requirements 

  • Marks will be awarded for well-argued, well-researched answers, including appropriate use of relevant literature.
  • A good answer will relate to the relevant literature, will integrate examples and theory, and be clear and concise.
  • Word limit is 1,800 words +/-10% either side of the word count (excluding references and appendices). You should indicate the word count clearly in your submission. Any text which exceeds the word count will not be marked.
  • In previous years, some students have found that keeping within this word count can be a challenge. You will need to be succinct, to plan your work very carefully, and to present it with maximum impact.
  • Reference style must follow the School’s approved Harvard Referencing System. The university library website has “a guide to referencing” at http://library.soton.ac.uk/business/referencing
  • Please see course handbook for further information about the individual assignment requirements.

What we score:


Our Writer’s Comment 

This assignment tests students on their understanding of the organisational concepts.

Based on the assignment requirements provided, here are some comments to help students score well on this assignment:

Understanding the Context:

  • Familiarize yourself with the Marsh Inc case study and the specific tasks related to organizational learning.
  • Recognize the importance of applying theoretical concepts and conducting independent research to address real-life challenges.

Role as an Independent Advisor:

  • Emphasize your role as an independent advisor to the Chief Information Officer (CIO) and the Knowledge Management Committee.
  • Keep in mind that your report should provide recommendations and critical analysis based on your expertise.

Addressing the Issues:

  • Analyze the challenges in the case organization’s current organizational learning strategy and initiatives.
  • Specifically focus on the potential impact of remote working trends due to the COVID pandemic on organizational learning.
  • Present well-researched and well-argued recommendations to ensure the success of the organizational learning strategy.

Theoretical Concepts and Examples:

  • Integrate relevant theoretical concepts and knowledge learned in the module.
  • Support your analysis and recommendations with examples and discussions covering digital environments, innovative practices, and practical issues related to organizational learning and knowledge management.

Use of Digital Technologies:

  • Reflect on the use of digital technologies to address challenges in organizational learning.
  • Highlight how digital tools and solutions can contribute to improving learning processes within the organization.

Clear and Concise Writing:

  • Maintain clarity and conciseness in your writing to effectively convey your ideas.
  • Plan your work carefully to stay within the word limit and present your arguments with maximum impact.

Harvard Referencing System:

  • Ensure proper referencing of all sources using the School’s approved Harvard Referencing System.
  • Accurate referencing is essential to support your arguments and give credit to the original authors.

Summary Section and Recommendations:

  • Provide a comprehensive summary section that highlights the key challenges and recommendations.
  • Clearly explain how the CIO can implement the recommendations, citing relevant examples from practice.

By adhering to these guidelines and demonstrating a deep understanding of organizational learning concepts, critical thinking, and a well-structured report, you can achieve a high score in this assignment. Remember to use relevant literature and examples to support your arguments and provide practical solutions for the case organization’s challenges.

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